Losing a certificate, or finding it eaten by termites or damp, does not mean you have lost your shares. Your ownership is recorded in the company's register. Under SEBI's current rules the company's registrar (RTA) does not print a new paper certificate. It issues the duplicate in demat form, and since 2 April 2026 it credits the shares directly to your demat account, with no Letter of Confirmation to carry around. We help you work out what your case needs, prepare the papers, and follow it through.
We are a facilitation service. The company or its RTA decides every request.
The papers depend on the value of the lost securities and on whether the certificate is lost or only damaged.
| Value of the securities | What you submit with Form ISR-4 |
|---|---|
| Up to ₹10,000 | A simple undertaking on plain paper, with no notarisation |
| Up to ₹10 lakh | One standard affidavit-cum-indemnity bond on non-judicial stamp paper of the value required in your state |
| Above ₹10 lakh | The affidavit-cum-indemnity bond, plus a copy of the FIR, e-FIR, police complaint, court order or plaint giving the folio, certificate numbers and distinctive numbers. The company also publishes a loss notice in a widely circulated newspaper near its registered office, and may charge you its cost. |
If you do not know the certificate numbers, we ask the registrar to search its records.
You apply for a duplicate. This is the route described on this page.
You apply for replacement, renewal or exchange of the certificate. This is a different box on Form ISR-4, and the old certificate, including any fragments, is surrendered to the registrar. A police document is generally not part of this request.
Not sure which applies? We will tell you in the free case check.
Book a free case checkWe work out the right route first, so you never prepare more papers than your case needs.
We help you find the company, its current registrar, your folio and, if you have them, the certificate and distinctive numbers. The loss is reported to the company or its RTA in writing, with those details, and they are asked to note it against your folio.
We work out the value of the securities and which tier applies, so you do not prepare more papers than you need.
We prepare Form ISR-4, the standard affidavit-cum-indemnity bond, and your KYC and demat details. For holdings above ₹10 lakh we also help you get the police document. Joint holders all sign.
We send the set and follow up. For holdings above ₹10 lakh, the company publishes the newspaper notice. SEBI’s processing time starts from the later of the date it has your complete documents and the date of that notice.
After due diligence, the RTA starts the demat conversion and credits the shares directly to the demat account you named. SEBI’s stated aim is about 30 days from a complete request. It is a target, not a promise.
Which papers you need depends on the value of the securities. We work this out first, then prepare and check the set before it is sent.
Every case is a little different. These are the situations we are asked about most.
We do: trace the holding and the registrar, work out the route, prepare Form ISR-4 and the affidavit-cum-indemnity, coordinate stamp paper and notarisation, help get the police document where needed, submit and follow up, and keep you updated on every status change.
We do not: guarantee approval or a timeline, which depend on the company and the RTA, or place the newspaper notice, since for holdings above ₹10 lakh the company issues it.
Simple answers about duplicates, value tiers and the demat credit.
No. Duplicate securities are issued only in demat form. The RTA credits them directly to your demat account. Until 2 April 2026 this happened through a Letter of Confirmation, which SEBI has now abolished.
Only if the securities are worth more than ₹10 lakh. Up to ₹10 lakh the standard affidavit-cum-indemnity bond is enough, and up to ₹10,000 a plain-paper undertaking.
No. Sureties are not part of the current framework for duplicates.
Tell us the holder's name, address and the company. The registrar can search its records, and for holdings above ₹10 lakh the police document must carry the numbers, so we help you find them first.
If you still have it, you generally ask for replacement or renewal and surrender what remains, rather than a duplicate. We confirm the right route.
SEBI's stated aim is about 30 days from a complete request. For holdings above ₹10 lakh, the clock runs from the later of the complete documents and the newspaper notice. Collecting signatures, stamp paper and the police document usually takes the longest.
We can combine the duplicate request with transmission to the legal heirs. See our Transmission of Shares service for the documents.
A duplicate does not change who owns the shares, but please speak to a chartered accountant about any later sale.
Tell us the company and roughly how many shares. We will explain the route and the papers in plain words, at no cost.
